What is our credo?
We know what we want and we know what we can give, but knowledge alone is not sufficient. Only when our knowledge is transformed into action does something special come out of it – active and reasonable performance and support for people who come to us in the club.
Sensible activity in a service company always means looking for the best service, in order to provide our members and guests with this special service. Our endeavours to fulfil the requirements of our customers, encourage us to never sit back. We want to be better still and we will achieve this. We serve all those who come to us with true effort and care to help them feel better. This means constant attention and discipline and the will to continuously improve. We help our staff in this endeavour:
A vision may only become truly real when everyone in the team resolves to work together to bring the vision to life. The vision only comes to life if all team colleagues are aware of it, and if all of them commit to it and feel obliged to implement it at every single moment. Our teams therefore live our credo every day and at every location.
I INSPIRE MYSELF
I INSPIRE MY TEAM
I INSPIRE MY MEMBERS
I INSPIRE THE WORLD AROUND ME
We want to change things together